Yes. Messenger bots are approved by Facebook before being made available inside the Messenger app so you can rest assured that they aren’t trying to steal your identity (or anything else). What’s more is a bot is tied to a Facebook page and a Facebook app making it all the more inconvenient to use for fraudulent activity. That said, don’t exchange private and/or personal information with a bot. Finally, because Messenger doesn’t support credit cards and purchasing just yet, anything you buy will likely be done via a browser with a bot aiding you so far as to place an order. If you want, you can always block a bot.

“We believe that you don’t need to know how to program to build a bot, that’s what inspired us at Chatfuel a year ago when we started bot builder. We noticed bots becoming hyper-local, i.e. a bot for a soccer team to keep in touch with fans or a small art community bot. Bots are efficient and when you let anyone create them easily magic happens.” — Dmitrii Dumik, Founder of Chatfuel
Have you checked out Facebook Messenger’s official page lately? Well, now you can start building your own bot directly through the platform’s landing page. This method though, may be a little bit more complicated than some of the previous ways we’ve discussed, but there are a lot of resources that Facebook Messenger provides in order to help you accomplish your brand new creation. Through full-fledged guides, case studies, a forum for Facebook developers, and more, you are sure to be a chatbot creating professional in no time.
However, web based bots are not as easy to set up as a stand-alone chatbot application. Setting up a web-based chatbot requires at least minimal experience with HTML, JavaScript and Artificial Intelligence Markup Language (AIML). Additionally, any sort of “fancy” features, such as Text To Speech, or an animated avatar, would have to be created and integrated into your chatbot’s page, and certain features, such as voice recognition, are either unavailable, or are severely limited.
Since 2016 when Facebook allows businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots, a large variety of chatbots for Facebook Messenger platform were developed.[37] In 2016, Russia-based Tochka Bank launched the world's first Facebook bot for a range of financial services, in particularly including a possibility of making payments. [38] In July 2016, Barclays Africa also launched a Facebook chatbot, making it the first bank to do so in Africa. [39]
Yes. Messenger bots are approved by Facebook before being made available inside the Messenger app so you can rest assured that they aren’t trying to steal your identity (or anything else). What’s more is a bot is tied to a Facebook page and a Facebook app making it all the more inconvenient to use for fraudulent activity. That said, don’t exchange private and/or personal information with a bot. Finally, because Messenger doesn’t support credit cards and purchasing just yet, anything you buy will likely be done via a browser with a bot aiding you so far as to place an order. If you want, you can always block a bot.
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