The use of digital assistants is on the rise and more people are taking to chatbots as a first point-of-contact with businesses. While chatbots have traditionally supported customer service departments, more businesses are now using them to automate marketing and sales efforts. For a simple entry point into the chatbot world, look no further than Facebook Messenger.
Messenger Bots are created using the new Messenger API that allows a bot to send and receive messages. The Messenger Bots are essentially chat bots that you can talk to from the Messenger app. The conversations will of course be different than those you have with your Facebook friends. These bots are meant to help you get information for example you can ask the CNN bot to tell you give you the current headline news and it will fetch them for you.
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